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FAQ

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PRODUCT QUESTIONS

Is this chalk considered a High Performance chalk?

Most Definitely! Climbing Addicts colored chalk was used on the hardest crack in the world! The Wide Boyz used it while projecting and developing new routes in the White Rim area outside Moab Utah. The Crucifix project is solid 5:15, and currently the hardest crack climb in the world.

Does Climbing Addicts colored chalk work like white chalk?

Yes, we use the highest quality chalk available so it performs just like white chalk, only better. Our chalk is carefully designed to protect over-dry cracked hands and keeps sweat and grease away for a stronger and longer lasting climb.

Will this chalk stain my hands?

Nope, just like white chalk, your hands will take on the color of the chalk used, but there’s this rare element, like Kryptonite for climbers, called soap. Soap and water will wash away all traces on your hands and keep your clothes safe as well.


GENERAL QUESTIONS

What is Climbing Addicts?

We’re a family run climbing company that prides itself on quality equipment developed by climbers for climbers. We’ve developed a unique line of colored climbing chalk that not only reduces climber impact but really gives every climber an extra edge up to help them power through every move! Check out what people are saying about us.

How fast do you ship?

We strive to ship on the same or next business day. We ship First Class mail and can take 3-5 days to get to you.

Can I find Climbing Addicts in retail stores?

Yes! Our chalk is sold at many retail locations across the USA. Find a store near you on this page. If you don’t see a location near you, let us know so we can get in touch with them! Be sure and ask the shop to carry our products.

Do you offer pro, industry, military discounts?

YES. Please contact us for additional information.

Can I sell Climbing Addicts products in my retail or online store?

YES, Please contact us for more information.

How can I become part of the Climbing Addicts sponsored climbing team?

It’s not about how hard you climb, rather how good you look doin it. Ok, the real deal answer…. If you love our products and want to spread the word, reach out to us.


Billing & Shipping Questions

What is your return and refund policy?

Simple – 100% CUSTOMER SATISFACTION Money Back Guarantee. We will refund your $$$ No-Questions Asked within the first 30 days. Please contact us at sales@climbingaddicts.com or call us at (720) 600-7125 24 hours a day 7 days a week.

I didn’t get a an order confirmation or shipping confirmation email?

Sounds like the Gremlins are at it again. Contact us and we’ll get your documents send over ASAP.

When do you charge my credit card and when will my order ship?

Your card is charged at the time you place your order. We strive to ship on the same or next business day. We ship First Class mail and can take 3-5 days to get to you.

I have a question you didn’t answer.

Simply contact us and we’ll get your questions answered ASAP.